Now Hiring - Sales/Customer Service Representative in Madison, WI

Job description

Are you interested in learning essential sales skills that will last you a lifetime? Then this job may be perfect for you!

Badger Brothers Moving is one of the fastest growing companies in Wisconsin! As we seek to expand throughout the state, we're looking for GREAT people to grow with us by joining our sales and customer service team. This is an office/call center position in Madison, WI.

Primary Responsibilities:

• Field inbound calls and emails requesting estimates and/or information for upcoming household moves.
• Provide an accurate estimate of cost after discussing the details of the move (We'll teach you how to do this).
• Provide outstanding customer service and client care.
• Close sales by ultimately convincing potential customers to schedule their household moves with Badger Brothers Moving.
• Follow-up with leads if they do not immediately schedule their move over the phone.

What qualities are we looking for?

1.) Extroversion: You're naturally outgoing. If an acquaintance introduces you to a group of new people, you immediately and easily fit in. You love connecting with people, you're a story teller, and you're usually the life of the party!

2.) Phone skills: In an increasingly digital world geared toward email and text, you don't mind picking up the phone and talking to people! You're fun, confident, and articulate on the phone.

3.) Organized & detail oriented: You're a multi-tasker with great information & time management skills. You can quickly and easily sort information, tasks, and appointments without making mistakes.

4.) Intrinsically motivated: You learn quickly and excel in any position you take on, because you WANT to, not because you're expected to.

5.) Competitive: You're more than just motivated - you want to win! You love doing well, being the best, and raising the bar. Achieving goals doesn't scare you, it excites you!

6.) Sales interest: Whether you're experienced in sales or just starting out, we have a great training program that will allow you to immerse yourself in the industry and hone your skills. A desire to be great at sales is essential!

7.) Ambition & desire for growth - We're growing quickly, and you want in on that! The right candidates will do more than simply answer our phone. We want ambitious, hardworking, self-starters who can get excited about our mission and ultimately want to share our success by climbing the ranks at Badger Brothers Moving. When the company wins, we all win!

Does this sound like you? Great, you should apply!

If not, that's ok too! But this job will probably not be a good fit if you don't match the description above.

Key Benefits:

• No cold calling - just inbound leads who are ready to schedule their move.
• $17-20/hour PLUS uncapped commissions. Total expected earnings over $20/hour.
• Paid holidays, vacation days, and personal time off.
• Health, Vision and Dental Insurance
• Upward mobility & room to grow within our rapidly growing company.

APPLY: If you meet the qualifications above, please send a resume AND cover letter for consideration.

Job Type: Full-time

Pay: $43,000.00 - $47,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Madison, WI 53713: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person